Privacy Policy
Privacy Policy & SMS Terms and Conditions Effective Date: 11/12/2025 Last Updated: 11/12/2025
Caroline Kopp Interior Design (“we,” “our,” or “us”) respects your privacy. This Privacy Policy and SMS Terms & Conditions explain how we collect, use, and protect your personal information, and outline the terms that apply to receiving SMS messages from us.
Opt-In Methods - You may opt in to receive SMS messages from Caroline Kopp Interior Design in the following ways: Verbally, during a conversation.
1. Information We Collect We may collect the following types of personal information when you interact with us: - Contact Information: name, email address, phone number, and mailing address. - Project Information: design preferences, project details, or other information you provide. - Website Usage Data: IP address, browser type, pages visited, and analytics data collected through cookies. We do not collect sensitive personal information such as financial details or Social Security numbers through our website.
2. How We Use Personal Information We use your personal information for legitimate business purposes, including: - Responding to inquiries and providing consultations. - Managing client communications and project updates. - Improving our website and customer experience. - Sending necessary administrative or service-related messages (not promotional).
3. Information Sharing We do not sell or rent your personal information. We may share information only with: - Trusted third-party providers who assist in business operations (e.g., hosting, communication platforms). - Legal authorities, when required by law. All service providers are required to maintain confidentiality and security.
4. SMS Messaging Terms & Conditions By providing your mobile number, you consent to receive SMS messages from Caroline Kopp Interior Design related to your inquiries, appointments, or ongoing projects. Types of Messages You May Receive: - Appointment reminders or scheduling confirmations. - Design consultation updates or service notifications. - Project delivery alerts or order status updates. Message Frequency: Messaging frequency may vary depending on project activity and communication needs. Message and Data Rates: Message and data rates may apply according to your mobile plan. Opt-Out Instructions: You may opt out at any time by replying STOP to any message. Help or Support: For assistance, reply HELP or visit our website at www.carolinekopp.com. Third-Party Disclosure: SMS consent is not shared with third parties or affiliates.
5. Data Retention and Security We retain your information only as long as necessary to fulfill the purposes described here or as required by law. We use reasonable safeguards to protect your data against unauthorized access or misuse.
6. Your Rights You may request to review, correct, or delete your personal information at any time by emailing orders@carolinekopp.com. We will respond promptly in accordance with applicable privacy laws.
7. External Links Our website may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.
8. Updates to This Policy We may update this Privacy Policy and Terms & Conditions periodically. Updates will be posted on this page with the revised effective date.
9. Contact Us For questions or privacy requests,
contact us at: Caroline Kopp Interior Design
Email: orders@carolinekopp.com
Website: www.carolinekopp.com
10. Additional Legal Links For more information, please visit:
- Google Privacy Policy https://policies.google.com/privacy?hl=en-US
- Google Terms of Service https://policies.google.com/terms?hl=en